Content posted in November 2003
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Knowledge Sharing
Phil Zwieg, vice president, information systems, Northwestern Mutual ($103 billion in assets), has spent a lot of time acquiring knowledge during a career in IT spanning nearly 25 years. Now he is determined to share it with others.
MBIA’s Randolph Aims For Top-Line Impact
After MBIA Insurance Corp. (Armonk, N.Y., $36.2 billion in assets) lost several of its top-tier technology executives to dot-com fever, Andrea Randolph was brought in as part of a group of new-bloods led by CTO Bob Wheeler.
Integration Key to Competition
While leveraging the value of legacy systems, insurers are turning to Web services and document management to increase efficiencies, reports InformationWeek research.
Doing a Lot with Little
Although it works with a modest budget, Cincinnati Equitable is able to cater to agents' needs.
2004 Insurance IT Spending To Increase...Slightly
TowerGroup forecasts point to emphasis on closing the gap between IT spending and strategic business operations.
Placing Your Bets Technology
Will insurers ante up on technology investments in front-office or back-office systems in 2004, or hold back? In this exclusive preview, TowerGroup assesses the field.
Linux Gains Ground
While still cautious on open source, insurers are seriously studying-and increasingly implementing-Linux-related solutions.
Keep Them Coming Back for More
Now more than ever, carriers need to focus on keeping today's skeptical customer satisfied.
Shelby/Vesta Regains Agent Loyalty
Insurance carrier puts policy management in the hands of its agents, thanks to LegaSuite tool.
GE Commercial Leaps A Technology Generation
Insurer moves from legacy architecture to an Internet-based product to improve service, business processes.
Empowering Employees To Help with Upgrades
Royal & SunAlliance realizes significant cost savings with a self-service software change management solution.
Supporting Growth Via Agent Self-Service
First American P&C is taking advantage of Web services and technology from Fiserv SIS to gain efficiencies and speed-to-market.
Sales Force Automation iAnywhere Solutions
iAnywhere Solutions, a subsidiary of Sybase, Inc., launched a new version of Mobile Sales, a wirelesss solution that provides sales professionals with access to information using handheld devices.
Calif. BC Moves to E-Pay/EOB
Carrier partners with Bank of America to develop e-payments tech.
Tapping EIM Growth
In order to tap into the EIM market in financial services, estimated by Giga Information Group to grow at a compound annual growth rate of 40 percent through 2005, Callidus Software has partnered with IBM.
Fraud Spurs Analytic Spending
Compliance, risk management fuel investment, Datamonitor forecasts.
Compliance Verisign
VeriSign Inc. released a suite of security services to help financial institutions comply with burgeoning federal, state and industry regulations.
Microsoft Vows Better Security
Company promises improved patch management, firewall measures.
Cool Sites
Rob Norris, CIO of Pinnacol Insurance (Denver), visits the following sites
Imaging/Data Capture Dakota Imaging
Dakota Imaging has released Transform 7.0, a document imaging, data capture and transaction processing software.
Is Grid Computing Next Wave?
Uptake is slow, but emerging strategy can make the most of resources.
BPM For P&C Staffware
London-Staffware, a business process management (BPM) software provider, has launched Staffware Claims Management, a BPM solution tailored to the requirements of the property & casualty industry.
IRS OKs Health Card Tech
Rulings pave way for next-gen admin of consumer-directed health plans.
Senate Mulls Fed. Ins. Regs
As the Senate Committee on Commerce reviews the adequacy of state-based insurance regulation, segments of the industry are quickly taking sides.
Do Not Call Readiness Varies
The insurance industry has accepted the inevitability of Do Not Call compliance, but many companies lag in implementing concrete measures.
Turbulence Ahead
The history of the Concorde can also be viewed as a cautionary tale for executives who manage and make decisions about technology.
M&A Trend Driven by Need to Enhance Scale
A spurt in merger and acquisition activity within the financial services industry has been catalyzed by a need to bulk up scale for growth opportunities and greater operational efficiency.
How Traditional Carriers Can Integrate Agents Into The Online Experience
Seamless integration of the agent into the online presence is critical to the success of the Internet channel, but traditional carriers have failed to get agents to promote the Internet channel's utility.
I&T Executive Summit News: Elite CIOs Weigh-in on Industry Issues.
At Insurance & Technology's Executive Summit 2003, held in Tucson, Ariz., November 9-12, a distinguished panel of CIOs was asked: Does IT Matter? The answer given by Gary Scholten, senior vice president and CIO of Principal Financial Group was "It's all about the alignment.
Tufts, BCBSMA Offer Docs Wireless Prescription
Seeking to boost generic drug utilization and improve quality of service, Tufts Health Plan and Blue Cross Blue Shield of Massachusetts are joining in a $3 million dollar program to provide physicians with a comprehensive e-prescribing program.
News from ISOTech: CIOs Should Focus on Building Equity, Says Gartner’s Oliva
Speaking at the ISOTech show in Anaheim, Calif., Vincent Oliva, vice president, Gartner, said CIOs should advance beyond looking at ROI on a project-by-project basis.
BCBS Association Monitors Transaction Quality With Bristol Technology
Stalled inquiries from health care providers and their patients are detected and speeded to resolution by Bristol Technology's TransactionVision solution.
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