Insurance & Technology is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Mobile Strategy: 8 Cool Insurance Apps
Mobile strategy is a top priority for customer-centric insurers. Here are 8 apps that go outside the box to meet user needs.
Why Your Existing IT Assets Hold the Key to Modernization
More often than not, the most prudent path to IT modernization does not lead to new systems, but to the better leveraging of existing IT assets and applications.
Majesco Acquires Agile Technologies
The goal of the buy is to add consulting services to Majesco's offerings, according to the companies.
Humana Lets Customers 'Check Out' Premiums at CVS
A partnership with the pharmacy's new bill pay program gives policyholders a retail outlet to make premium payments.
ACA Open Enrollment: Showtime For Health Insurance Sites
During the next three months, consumers can sign up for health insurance during the Affordable Care Act open enrollment period. New technologies at health insurance websites aim to smooth the way.
Big Data Survey: Trouble Brewing For IT
Just 30% of respondents say their companies are very or extremely effective at identifying critical data and analyzing it to make decisions, down from 42% in 2013. What gives?
Cultivating Timely & Effective Insurance Data Management
Data is the fuel that feeds core systems, so modernizing data and how it is managed is just as important as the systems themselves.
Oregon Mutual�s Fowler Aims to �Futurize� the Business
CIO Bryan Fowler is leading Oregon Mutual Insurance on a journey that is helping the P&C carrier leverage data, modern core systems, and the cloud.
How West Bend�s Tracey Berg Translates Vision into Results
At West Bend Mutual Insurance, SVP and CIO Tracey Berg not only runs an effective IT organization � she�s also responsible for corporate strategic planning.
Making The Commercial Personal
Analytics investment and implementation separates the most effective companies from the laggards, says Zurich North America's Tom Peach.
The Once & Future Insurance IT Leader
Insurance & Technology�s 2014 Elite 8 CIOs have what it takes to lead in a changing and challenging business environment.
MiddleOak Policy Admin Revamp Kick-Starts the Business
A new policy admin system helps transform MiddleOak�s internal processes, speeds time to market, and enables leveraging data and analytics.
Defining Insurance Speed to Market
The first step in quantifying speed-to-market is establishing a baseline by mapping and measuring current workflows that are used to change existing products and bring new products to market.
To Leverage Data, IT Must First Understand Its Purpose
Insurers that understand and manage their data better are the companies that will compete and thrive in the world market.
4 Considerations for Core Systems Replacements
Core systems replacements need to meet the goals while fitting an organization's resource bandwidth, capabilities, and project tolerance level.
Novarica Adds Former AXA CTO as Principal
Mitch Wein worked both stateside and overseas for the large insurer before joining the analyst firm.
5 Key Factors in Core Systems Replacement
With so many moving parts, it�s critical to get the core project off on the right foot with the selection of the best-fit offering.
Why the Winding Road of Modernization Is Worth It
Insurers have been working hard at modernizing IT infrastructure and processes, and most are realizing that the effort is a never-ending one with the definition of "modern" changing almost daily.
The Keys to Modernization: An Insurance-Focused Approach
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
There's No Innovation Without Execution
Insurers are committing to process and product transformation, but it's just empty promises unless they can effectively deliver on these initiatives.
What Comes First: Core Modernization or Innovation?
Insurers should expect more from new core systems than process improvement, says SMA’s Karen Furtado. How can they activate innovation in core systems?
Improving Claims Management With Advanced Integration
The technology improvements achieved through advanced integration can boost adjuster efficiency, empower better decisions, and deliver a better customer experience.
Aim of Nolan/Novarica Alliance: Improve IT Investment ROI
Former Novarica analyst Chad Hersh joins The Nolan Company to lead an effort to help insurers gain value from their systems transformation efforts.
Program and Small Commercial: Flight to Profitable Safety and Growth?
To succeed in the small to mid-market and in program business, insurers must narrowly segment these businesses to underwrite correctly and set appropriate rates.
Nan Shan Readies Infrastructure Revamp with SAP
The Taiwanese life insurer has named the strategy "Envision."
Aon Affinity Plans to Acquire National Flood Services
The agreement between Aon U.S. Holdings and StoneRiver National Flood Services will expand Aon's client base in the flood insurance sector.
Insurers Focus on '3CM' for Customer Experience: SMA
Study reveals increased focus on customer communications and content management, but plans vary based on insurer size and line of business.
Farmers of Flemington Moves to the Cloud with PCMS
PCMS’ cloud-based Atlas platform will process and host operations such as underwriting, policy administration, rating, billing and claims.
Customer Service Core to Promutuel's IT Revamp
The Quebec-based insurer is going with Guidewire for a full core systems replacement with the goal of improving customer service.
Berkshire Hathaway Specialty Selects Accenture
The company will use a cloud-based version of Accenture policy administration software.
How BCBSRI Uses E-Billing to Improve Service
With the onset of new healthcare mandates, an electronic payment system from ACI Worldwide simplifies billing for BCBSRI policyholders.
Cigna: Consumer-Driven Health Plans Shift Behavior
Study shows that consumer-driven health plans lower medical costs and improve health profiles for policyholders.
Southern Trust Replaces Legacy System with Accenture
Accenture solutions will allow Southern Trust to focus on core business practices and position for future growth.
Enhanced Decision Making Focus of Everest Re's Core Systems Strategy
The reinsurer's implementation of a new Xuber for Reinsurers core system will enable the company to be more competitive by improving its capabilities around data and analytics.
Church Mutual's Cloud-based Policy Admin Sets Standard for Its Vendor
Working with Tech Mahindra, Church Mutual developed a cloud-based policy administration system that can be licensed for other insurers.
Jamaica's NCBIC Expands Geographic Reach with Oracle
How the insurer chose a policy admin solution to lower costs, boost product development and venture into new markets.
Palomar Specialty Moves to Cloud-based Platform
The insurer plans to improve underwriting and speed to market for its customers in earthquake-exposed states.
The General Moves Claims to the Cloud
The auto insurer will support claims processes with a Capgemini system.
Esurance Speeds Up Claims with Video Appraisals
Real-time video chat allows consumers to speak with appraisers, discuss claims and receive electronic payments.
Admiral Group Selects Guidewire for Policy Admin and Billing
Admiral Group plans to improve business efficiency and speed to market with two new systems.
4 Ways To Bring Your IT Infrastructure Into The 21st Century
How can insurers modernize their IT infrastructures while still leveraging their current IT investments?
Hiscox Selects Sapiens for Core Revamp
The global retail insurance business will run Sapiens policy, billing and claims.
Oregon Mutual Takes Core to the Cloud
The company has elected a cloud deployment of the software.
Mobile Microinsurance Emerges in Low-Income Countries
In an effort to drive customer loyalty, mobile network operators look to low-income countries for microinsurance product deployment.
Delta Dental of Michigan Names New CIO
Michael Anselmo leaves Narragansett Bay Insurance to join health insurer as SVP and CIO.
Amica Chooses Semafone for Telephone Payments
The Semafone system will allow Amica customers to safely enter card information over the phone.
Anticipating Another Year of Change for Insurers (and for Insurance & Technology)
Dealing with technology-enabled change has become business as usual for insurance executives -- and it's no different for the Insurance & Technology team.
IDP Owner Peter Carlino Dies at 92
P&C software and services company executive began insurance career in the 1950s.
Are Insurers Ready for Bitcoin?
An Indiana insurance agency recently began accepting Bitcoin payments. Will carriers join the trend?
Customer Service at Core of New Zealand Insurer's Core Revamp
AMI is using Exigen's solution for auto policy administration, billing and claims solutions.
|