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ING's Integration Is Donovan's Goal
Following the acquisition of ReliaStar and Aetna Financial Services in 2000, ING faced a technology integration challenge that Paul Donovan, characterizes as "Y2K on steroids."
Ready To Roll
Farm Bureau Financial Services builds information technology to navigate the demands of rapid growth.
I&T Launches Conference Series
Learn best practices in customer-centricity, insurance standards.
What Can Web Services Offer?
Is it all about business-to-business, or will Web services eventually replace EAI?
CRM Briefs
Applix releases Applix Integra, a real-time, enterprise-wide platform that integrates planning, analytics, business workflow, collaboration, exception alerting and forecasting capabilities; global retail CRM spending in financial services will stay essentially level in 2002 as compared to 2001, predicts Meridien Research; SPSS Inc. releases Clementine 6.5 data mining software.
NEWS BRIEFS
Contracts worth L5.6 million have been awarded by ANFIS to Sherwood
International Plc; Vitria and the Blue Cross and Blue Shield Assn.
enter into a five-year national agreement; John Loeser is promoted
to CTO of the Web Technologies line of business for Healthaxis.
Using Integrated Technology Balance on the High Wire of Customer, Claims and Cost Expectations
New technologies are enabling your organization to improve the company's performance and to provide better levels of customer service around claims processing.
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