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News & Commentary
Content posted in October 2013
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What Makes An Elite 8 Executive?
News  |  10/31/2013  | 
Insurance & Technology reaches out to the industry yearly to find outstanding insurance CIOs. Here's what some of those nominators are looking for.
Insurance: Irresistible to Cyber Criminals
Commentary  |  10/31/2013  | 
As insurers aggressively move into new online territory through agency portals, online policy applications, Web-based claims-management systems and mobile apps, they introduce new vectors of cyberfraud risk.
Max Life Insurance Goes Mobile for Distribution with Cognizant
News  |  10/31/2013  | 
The Indian insurer selects a platform that supports development of mobile distribution capabilities.
Bolt Acquires Insurance Aggregator
News  |  10/31/2013  | 
The acquisition gives BOLT access to a team of 2,100 agents and new products for its existing users.
How Did Hurricane Sandy Affect Insurance Tech Strategies?
News  |  10/31/2013  | 
There's been a lot of talk about how last year's hurricane affected insurance regulation, pricing and risk management -- but what of IT priorities and spend?
Crash Course: 4 Core System Replacement Strategies
Commentary  |  10/30/2013  | 
There's no question that deploying a modern core system is key to realizing success in a dynamic, evolving insurance industry. But what's the best approach?
Infrastructure Resilience: Where Do We Go After Sandy?
News  |  10/30/2013  | 
Policymakers, communities, citizens and the private sector (including insurers) share responsibility for rethinking disaster preparedness and response, agreed participants in a Stevens Institute of Technology conference about lessons learned from Superstorm Sandy.
2012 Elite 8: Where Are They Now?
Slideshows  |  10/29/2013  | 
A continuing focus on core systems modernization and process automation, along with enabling the ongoing shift toward digital interactions, is among the priorities of the 2012 Elite 8 honorees.
Allstate's Suren Gupta Adds Seats To The Table
News  |  10/29/2013  | 
The EVP of technology and operations has revamped the company's IT strategy to facilitate greater customer lifetime value.
One Year After The Unthinkable: Sandy And The Insurance Industry
Commentary  |  10/29/2013  | 
There's a lot of talk this week about "lessons learned" in the year since Superstorm Sandy struck the Northeast. But has anything really changed?
Sandy a 'Missed Opportunity' for Better Regulation: Deloitte's Mills
News  |  10/29/2013  | 
The former New York insurance superintendent says there are steps Congress can take to make it easier for insurers to address future catastrophes.
Cigna, Samsung Enter Mobile Development Partnership
News  |  10/29/2013  | 
Cigna and Samsung have agreed to develop health and wellness features for Samsung’s S mobile devices.
Amica's Peter Moreau Innovates with Local Pride
News  |  10/29/2013  | 
The P&C CIO leans toward technology that helps the company maintain its sterling reputation for customer service.
One Year Later, Are Sandy's Lessons Learned?
Commentary  |  10/28/2013  | 
A notable addition to the Brooklyn coastline has me wondering.
XL Group's Robin Arendt Leverages The Power Of The Team
News  |  10/28/2013  | 
To help drive profitable growth, XL Group’s global CIO, is overseeing a massive IT transformation that combines core system replatforming with innovation and “strategy sizzle.”
MetLife's Manish Bhatt Sets the Cutting Edge of Life Insurance
News  |  10/25/2013  | 
MetLife’s chief digital officer has a mandate to innovate, and no channel is too obscure to explore.
What Went Wrong With 9 Views
Slideshows  |  10/24/2013  | 
Tech experts, health insurance players and of course political figures offered an array of opinions as to what went wrong with the federally run insurance marketplace.
Great American's Piyush Singh Thrives as Change Agent
News  |  10/24/2013  | 
Great American Insurance Group’s CIO is overseeing an overhaul of the P&C Group’s entire technology footprint — as well as transforming the way IT interacts with the business.
Nationwide Uses ARM for Dramatic Cost & Time Savings
News  |  10/23/2013  | 
Nationwide completes pilot test for full migration to ARM using Agile practices, company representatives said at a conference.
Financial Services Mobility Spikes: Good Technology Report
News  |  10/23/2013  | 
An increase in device activation, due to an increase in remote workers, is seen across financial services industries, according to the Good Technology Mobility Index Report.
How SaaS Can Help Insurers Stand Out From the Crowd
Commentary  |  10/23/2013  | 
SaaS creates an underlying technical environment that provides for a more nimble company.
Capital BlueCross' Mark Caron Thrives On The Challenge Of Change
News  |  10/23/2013  | 
Capital BlueCross SVP and CIO Mark Caron is marshaling analytics capabilities to help the insurer provide consumers with medical value in a market transformed by healthcare reform.
Patriot National's Judy Haddad Innovates in a Turnaround
News  |  10/22/2013  | 
Retiring legacy is its own challenge, and the workers' compensation carrier CIO was able to do that while attacking next-generation technologies as well.
IPipeline Acquires Aplifi to Broaden Customer and Solution Base
News  |  10/22/2013  | 
The companies claim that combined they will offer "'one-stop' access to virtually everything a financial professional needs to market, sell and process diversified insurance products."
P&C Insurer CFOs See Rates Stabilizing
News  |  10/22/2013  | 
Rates strengthen but most insurers believe reserve redundancies will continue for at least a year, while technology expenses were identified as a top challenge.
MetLife Banks on Microsoft Office for Process Efficiency
News  |  10/21/2013  | 
The company says that an efficient platform for communication among its global employees will allow it to invest and focus on customer-centricity.
Cigna Selects Altegra Health For Analytics
News  |  10/21/2013  | 
Cigna chooses platforms for analytics and customer engagement.
AXA Equitable's Michael Healy Stays Ahead of the Game
News  |  10/21/2013  | 
The life insurance carrier CIO sees technology disruption both his day job and his spare-time passion: Baseball.
The 2013 Elite 8: Identifying True Technology Leadership In Insurance
Commentary  |  10/21/2013  | 
It takes an elusive combination of technical skills, vision, business savvy, and insight to make a successful insurance CIO – but these attributes are plentiful among Insurance & Technology’s 2013 Elite honorees, who will be recognized at the new Elite 8 Executive Forum in New York, November 7.
5 Lessons for Employers Looking to Hire
News  |  10/18/2013  | 
CareerBuilder study reveals lessons for recruiters and job seekers; use of mobile channel and the need for strong branding are among the differentiators.
The Most Innovative Insurer Customer Experiences
News  |  10/18/2013  | 
SMA has identified 10 insurer initiatives that it says represents the cream of the crop for insurance customer experience.
Insights on Communicating with Younger IT Pros
Commentary  |  10/17/2013  | 
A leader using the right form of communication to deliver the right message can lead to deeper, richer relationships within the workplace.
Why Asking "What if?" Can Spur Insurance Sales
Commentary  |  10/17/2013  | 
Increasingly, insurers are recognizing that they need to serve a gamut of different customers with different preferences. How should they juggle these customer demands?
Health Insurer Looks to Replace Laptops with iPads
News  |  10/17/2013  | 
Freedom Health has selected a mobile sales application with a stated goal to reduce laptop and paper use.
More Tech Spending Coming for Health Claims: Enkata Survey
News  |  10/17/2013  | 
Increasing technology spending for technology upgrades is one major way healthcare claims executives plan on handling changes set by ICD-10 and Affordable Care Act.
Interview: MetLife Gets the Big Data Band Together
News  |  10/16/2013  | 
The insurer ran an event for its analytics-focused employees and technology partners to build a community around data practices.
OneAmerica Appoints New President For Individual Life And Financial Services
News  |  10/16/2013  | 
OneAmerica names former Genworth exec Patrick M. Foley as president of individual life and financial services.
2 Commercial Lines Insurers Go For Core Suites
News  |  10/15/2013  | 
Catlin Group and FCCI Insurance Group selects software suites for policy, billings and claims.
Insurance Policies Sold Digitally Will Double, Says Accenture
News  |  10/14/2013  | 
Yet challenges in developing digital strategies remain, including systems maintenance, the company says.
4 Steps Toward Becoming a Digital Insurer
News  |  10/11/2013  | 
Customers are motivated to seek out savings opportunities on insurance, but they also have better access to knowledge and can use it.
Interview: Inside Sentry's Digital Interactive Team
News  |  10/11/2013  | 
The insurer's director of digital interactive tells Insurance & Technology why user experience is a priority for the company.
Aetna Pilots Predictive Analytics to Manage Metabolic Syndrome Risk
News  |  10/11/2013  | 
The company's Innovation Labs developed the initiative with several technology partners.
High Wildfire Risk Trends Across Western U.S.
News  |  10/10/2013  | 
High risk for wildfire is scattered across western U.S., according to a study by CoreLogic.
4 Ways PEMCO Uses Customer Insights from Online Reviews
Commentary  |  10/10/2013  | 
Online reviews have helped the insurer develop a reputation for transparency and increased its customer focus, says company CMO.
Aetna Appoints New Lead for Group Insurance
News  |  10/10/2013  | 
Aetna has announced Sandra Callahan as the head of group insurance.
How To Get The Best Pricing On Your Enterprise Mobile Plan
News  |  10/8/2013  | 
Companies embracing enterprise mobility and BYOD should adopt these strategies and negotiation tactics to minimize the costs and management pain points, advises attorney Justin Castillo, Levine, Blaszak, Block & Boothby, LLP.
Patriot National Insurance Group Promotes Architecture VP
News  |  10/8/2013  | 
Patriot National Insurance promotes Anat Veader to VP of Enterprise Data Architecture.
3 Models for the Insurance Innovation Process
Commentary  |  10/8/2013  | 
What is innovative today will be expected tomorrow. Here's how insurers can get there.
Is Data Security Software Good Enough?
News  |  10/4/2013  | 
A panel of experts identified several issues in enterprises' use of data security software.
Wipro Announces New Global Head of Insurance
News  |  10/4/2013  | 
Shaji Farooq takes over the role, which covers banking, finance services and insurance.
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