10 Steps to Outsourcing Success for Insurers
Outsourcing has become increasingly complex, with more options, more potential benefits and also new kinds of risks. What do insurers need to do to make sure their outsourcing arrangements are successful?
Cover-All Business Intelligence Enabled for iPad
Available at the iTunes store, Cover-All Business Intelligence currently includes 160 measures viewable across 96 dimensions and can be operational in less than three months, the vendor asserts.
5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO
Just because the background of Yahoo’s high-profile new CEO, former Google executive Marissa Mayer, is in engineering doesn’t mean she doesn’t have some valuable insights about customer experience and engagement. As insurers grapple with these concepts, it could be helpful to review these insights from the woman who is charged with putting them into practice at long-struggling Yahoo.
State Farm Was There: Making Friends on I-287
The insurer's public/private partnership with the New Jersey Department of Transportation associates the State Farm brand with services that address risks faced by the general public.
U.S. Drought Worsens Despite Rains in Midwest
The most extensive drought in five decades intensified
this week across the U.S. Midwest and Plains states that produce most of the
county's corn, soybeans and livestock, a report from climate experts showed on
Keep It Simple, Insurers
Policy administration modernization and replacement projects traditionally have been among the most costly, complex and risky initiatives insurance IT organizations oversee. There's got to be a better way, and an increasing number of insurers are looking for alternatives.
Life Insurers' 6 Keys to Strategic Cost Reduction
Many life insurers have already undertaken targeted cost-reduction initiatives, but Accenture identifies six areas where many companies can still achieve major cost reduction while improving the strength and flexibility of their product offering.
Insurers See Clouds on the Horizon
Cloud computing, SaaS and hosted solutions are expanding insurers’ outsourcing options and promise to help companies be more agile, competitive and cost-effective.
5 Keys to Fast, Successful New Tech Deployments
While many companies are approaching moving new technologies to market under the umbrella of pilots, the short-term characteristics of those new capabilities require a more diligent approach. By following straightforward guidelines, greater success with less pain can be achieved.
UnitedHealth Reports Better-Than-Expected Profit
UnitedHealth Group Inc reported
an increase of about 6 percent in quarterly profit on Thursday,
beating analysts' estimates, as most of its insurance plans grew
and medical claim costs remained stable.
Insurance IT Salary Survey: Job Outlook Improving
Even as the economy has stumbled, insurers' confidence in growth opportunities has led to shifting staffing needs and slightly higher salaries for insurance IT staff as carriers resume large-scale projects aimed at increasing efficiency and improving the customer experience, according to the 2012 InformationWeek U.S. IT Salary Survey. Check out many of the study's other revelations and view detailed charts on topics including the long-term view of insurance IT as a career and the growing gender
Teradata's Insurance Leaders on Big Data
John Burke, VP of the financial services practice for Teradata, and his colleague Peter Hughes shared some opinions on big data yesterday at the Insurance & Technology offices.