Content posted in April 2001
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STP CONFERENCE ANNOUNCEMENT
Wall Street & Technology and Accenture partner to produce "Drilling Down on STP."
UNUMPROVIDENT BUILDS E-BENEFITS BIZ IN EMPLOYEELIFE.COM DEAL
The e-benefits model gained ground with UnumProvident 's purchase of the assets of EmployeeLife.com.
CHUBB REPLACING LEGACY CLAIMS SYSTEMS WITH WEB-BASED TECHNOLOGY
Hoping to gain an 18-month advantage in rolling out Web technology for claims, Chubb is working with Accenture to develop a Web-based claims management system.
E-BUSINESS EXPERIENCE WILL HELP ERC'S NEW GLOBAL BIZ DEVELOPMENT/SERVICES LEADER
In a newly created position at Employers Reinsurance Corp., Robert B. Jones will become global business development and services leader.
NEWS FROM ACORD: ARE YOU KEEPING THE CUSTOMER IN MIND?
What do customer satisfaction and industry electronic data standards have in common? Standards now are a critical element in meeting customer demands for more information and service in real-time.
CRM BRIEFS
META Group predicts CRM technology spending cuts for 2001; PeopleSoft and Sun Microsystems unite for a Web-based CRM application; ICT Group and Digitas Inc. sign a strategic alliance agreement.
DELIVERY STRATEGIES BRIEFS:
Members of USAA Life can purchase fixed annuities online; Manulife Financial chooses Trilogy's Distribution Channel Management; ePolicy Inc. forms Insurance Technology Solutions.
It’s Not Your Father’s IT Shop
Information technology organizations are changing from the top down. Mere managers are a dime a dozen, while IT leaders are the precious currency needed to turn a traditional IT shop into a competitive asset for the insurance company of tomorrow.
The Tough Go Shopping...Online
Web-based purchasing is not just for consumers. Insurers are saving money and gaining efficiencies through e-procurement systems.
Tech Unions Speed Up as Economy Slows Down
Some IT workers looking for job security are turning to unions as employers trim payroll. Will this trend affect the insurance industry?
Signature Pads Speed Enrollment Process
Electronic signature capture is the final step toward paperless process for Colonial Life.
Secura Lets Agents Access Docs Online
Long relationship with vendor makes selection of DocuCorp a no-brainer for Secura.
CIO Role Shifts From Systems to Strategy
IT heads increasingly need business and communication skills.
Economy Forces Insurers to Refocus IT Spending
Consulting looks to be hardest hit as insurance companies trim fat from information technology budgets.
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