8 Priorities for the 2012 IASA Annual Conference
Attendees at next week’s 2012 IASA Educational Conference and Business Show in San Diego are being encouraged to “Achieve Greatness” through networking, educational sessions and interaction with technology companies on the exhibit floor. Greatness may be elusive but there definitely will be a focus on hot topics such as data and analytics, financial management, distribution and mobile capabilities. I&T asked a cross-section of conference participants to identify their prioritie
Looking Forward to IASA: Aite Group’s Stephen Applebaum
Hot topics discussed at the conference include business innovation and agile process transformation; the management and analysis of “big data”; a focus on customer-centricity; and evolving mobile and portal solutions for insurance distribution.
What Makes a Great iPad App for Insurance Agents?
Best practices for creating a great policyholder experience on Apple's iPad are well established throughout the insurance industry. Now insurance organizations are discovering how to create the best applications for their agents and distributors.
5 Steps Insurers Can Take to Meet Consumer Demand for e-Payment Capabilities
The maturing of e-payments technology, changing customer demographics and the shift to a customer-centric approach to winning and retaining policyholders are combining to are compel insurers to change the way they interact with customers during the payment process. The author presents five steps toward adopting e-payments capabilities.
Top Technologies for the 2012 Hurricane Season
The 2012 Atlantic hurricane season, which officially begins June 1, is likely to be relatively mild compared to recent years. But even a less-active season or a Category 1 storm places tremendous demands on insurance companies in terms of risk modeling and underwriting, catastrophe response and claims management/payments. Here’s a review of some of the key technologies and tools insurers must have in their arsenals to provide the right levels of service during the 2012 hurricane season.
What’s the Buzz at the 2012 ACORD LOMA Insurance Systems Forum?
Although an array of hot topics — including analytics, cloud computing, mobile technology and social media — will be on the agenda at next week’s 2012 ACORD LOMA Insurance Systems Forum in Orlando, conference participants will have their own priorities. I&T asked industry executives what they’ll be looking for at this year’s Forum.
8 Priorities for More Effective Mobile Security
Smartphone shipments are expected to reach 1.7 billion in 2017, forecasts telecommunications analyst Ovum – more evidence that the growth of the mobile channel presents opportunities for insurance companies in areas as diverse as distribution, claims and customer service. However, security remains a huge concern – especially as the bring-your-own-device movement means increasing volumes of sensitive corporate and client information are handled on mobile devices. To help insurers opti
Where Do Insurers Stand on Mobile Security Today?
Measures such as wiping only enterprise data from the phone of a terminated employee, limiting access and installing virus protection are only the start of what insurers must do to address the vulnerabilities of the emerging mobile channel.