Content posted in August 2003
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INSURERS NOT FAZED WHEN LIGHTS WENT OUT
Although the blackout of August 14 left inhabitants of North America's eastern seaboard in the dark, disaster preparedness and insignificant insured losses helped to dim the event's impact on insurers.
RETIREMENT DOESN'T SIT WELL WITH FRANK JERSEY, FORMER LEVERAGE GROUP EXEC
It only took about 60 days of retirement before Frank Jersey, former president, CEO and chairman of The Leverage Group, discovered a business opportunity that brought him back into the insurance business.
CSAA LOOKS TO IBM IN ENTERPRISE TRANSFORMATION BID
The California State Auto Association has turned to IBM BCS (Business Consulting Services) to help it engineer a radical business and technology transformation due to be completed by the end of 2006.
Role Reversal?
The concept that insurance technology executives are focused as much, if not more, on business as technology is well accepted today.
Making the Case for Credit Scoring
In order to stay competitive, insurers must enhance use of credit scores.
R&SA Builds Enterprise MIS
Diamond Cluster helps carrier create one version of truth.
NEW CONTRACTS
A listing of recent insurance company/IT provider contract announcements.
Registry May Help Marketers
Do-Not-Call Indicator will provide carriers with customer preference info.
CSAA Quotes with Steel Card
CSAA has selected and rolled out a new Web-based quoting system based on the Apogee platform.
Unum Builds Sales Support
Web-based apps supplement home-office sales organization.
ENTERPRISE SYSTEM CSC
Computer Sciences Corp. has released Exceed.
XFire Enables Data Sharing
IASA's statutory reporting database will utilize the XBRL standard.
Calif. Gets Strict on Privacy
California SB 1386, a new law requires companies with even a single California customer to report any personal data breach to the affected parties, or be subject to civil penalties.
Tech Stressed at New Aetna School
E.E. Cammack scholars will be educated in the extensive technology component that underlies carrier's portfolio of products.
Cutting Fat Clients with Thin Emulation
Liberty Northwest consolidates and upgrades network with assistance from NetManage.
GL Implementation Facilitates AXIS’ Growth
In anticipation of rapid expansion, AXIS Specialty Limited chooses a general ledger system to support strategy.
TIAA Simplifies Desktop Administration
ON Technology solution affords staffing efficiencies and helps Teachers' investment division transition to Linux.
AVIVA Sends Voice Over IP
In a bold move, AVIVA goes from a PBX to a voice-over-IP telephony solution.
Looking for a Few Good CIOs
NYID's insurance department is meeting its technological objectives in large part because of the superintendent's and governor's embrace of technology.
Welcome to the Machine
Insurers' adoption of methodological processes, component-based development and the realignment of technology organizations pave the way for greater application development productivity.
E-Payments: The Waiting Is the Hardest Part
Long-heralded as the next step in e-commerce, e-payments have failed to live up to the hype. So when will e-payments reach the tipping point?
’Singhing’ about Scalability
RLI keeps profits high by reducing maintenance costs and beefing-up underwriting tools.
Knowledge Is Power
Sharing knowledge in an insurance company is vital. But in order for a knowledge management activity to succeed, it must be tied to business strategy.
Getting the Message Across
Insurers' Web sites need to do a better job of reassuring customers about security and adequately informing users of site capabilities.
TechWatch
A recent listing of new products for the insurance market.
Executive News Briefs
Recent insurance executives moves.
Hartford Exec Combines CFO and Tech Roles
Hartford Life Insurance Co. has appointed Lizbeth Zlatkus to take over the dual roles of CFO and head of the carrier's office of the CIO.
Gould Applies Transition Skills
R. Max Gould-was named head of outsourcing operations for Mellon Financial Corp.'s Human Resources Services Sector.
AIG/PRU/KEMPER ONLINE JOINT VENTURE FUSURA CLOSES FOLLOWING SPONSORS' STRATEGY SHIFT
At its launch in 2001, Fusura was heralded as a new breed of P&C insurance agency. But after two of its three investors sold off their personal P&C businesses, the venture's chief executive has decided to wind down the agency's operations.
ANALYSIS FROM GOMEZ: ENHANCING ONLINE ENROLLMENT VIA IMPROVED MESSAGING
As carriers focus on the big picture of immediacy, fraud protection and customer data management, they have yet to zero-in on smaller details, which facilitate successful enrollment for the masses.
BCBS OF TENNESSEE QUOTES AT WARP SPEED
Blue Cross Blue Shield of Tennessee is putting IT resources into improving customer service.
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