Zurich US's Enterprise Risk Division focuses on Web-based service, not sales.
On the Verge of Voice Commerce
Even though consumers are comfortable with voice technologies for things like directory assistance, demands for voice commerce in insurance have been modest. But that is likely to change.
Insurance companies know how to collect data. The challenge is doing something meaningful-something intelligent-with it. In the end, only the smart will survive.
Allstate Saves Millions With Data Distribution
Whether they were seeking financial, product or policy-related information, Allstate Insurance Co.'s (Northbrook, IL) internal customers found their search of Allstate's distributed data centers time-consuming.
Who's Surfing Where?
Don Lykins, vice president of application architecture, American Financial Group (Cincinnati), visits the following sites...
Amica Taps CheckFree i-Solutions for EBPP
Embracing the concept of "anywhere, anytime" service, Amica Mutual Insurance Co. (Lincoln, RI, $3.7 billion in assets) has implemented Atlanta-based CheckFree i-Solutions' integrated software and services to provide electronic bill presentment and payment (EBPP) services to its customers.
PDMA Acquires LifePRO Assets from IBM
Indianapolis-based Professional Data Management Again, Inc. (PDMA), has acquired LifePRO's intellectual property, staff, clients and all other assets from IBM (Armonk, NY) for an undisclosed sum.