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News & Commentary
Content posted in January 2011
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Second Judge Rules Health Mandate Unconstitutional
News  |  1/31/2011  | 
Judge Roger Vinson of Florida, a Reagan appointee, also said that the law should remain in effect through appeal, and upheld a requirement for states to pay Medicaid costs.
Automated Underwriting Systems Key to Meeting Life Insurance Lower-End Market Demand
Commentary  |  1/31/2011  | 
Next-generation systems can meet the needs of the middle market and at the same time lower the cost of issuing lower face value policies, says Celent's Karen Monks.
AIG Creates Corporate Chief Actuary Position to Lead Its Revamped Worldwide Actuarial Organization
News  |  1/31/2011  | 
AIG elects Charlie Shamieh AIG SVP and Corporate Chief Actuary; Mark Scully joins Chartis as SVP and Chief Actuary.
CNA Turns To SAS For Fraud Detection
News  |  1/31/2011  | 
The Fraud Framework for Insurance system applies analytics to detect potentially fraudulent claims.
Choice, SIS Announce HIE Portal for States
News  |  1/28/2011  | 
As Economic Winter Drags on, Insurers Warm up to Outsourcing
Commentary  |  1/28/2011  | 
Around 70 percent of all the systems currently used by insurers are legacy applications, with some dating all the way back to Vince Lombardi’s championship Green Bay Packers teams. These systems are old and inflexible, and require endless integration, maintenance and support from IT departments.
ING Introduces Spanish-Language Life Insurance Education Web Site
News  |  1/27/2011  | 
ING introduces Spanish-language ING for Life en Espanol to improve outreach to underserved U.S. Hispanic market.
Oracle Releases New Version of Insbridge Rating and Underwriting
News  |  1/27/2011  | 
The latest release includes new features that support greater flexibility, adaptability and productivity for insurers, agents and underwriters, including the ability to conduct mobile rating, the vendor claims.
NexJ Systems Releases Contact for Finance 3.1
News  |  1/27/2011  | 
Among the new features of the new version of NexJ Contact for Finance 3.1 are a new account opening wizard, a meeting briefing book and team schedules.
Congressional Committee on Financial Crisis Goes Light on Government Blame
Commentary  |  1/26/2011  | 
Blame goes to "captains of finance and the public stewards" of the financial system, but little said about the vigorous government housing and mortgage lending policy that precipitated the crisis and determined its magnitude.
The Next Platform War: Enterprise Mobile
Commentary  |  1/26/2011  | 
While Apple and Google wrestle for the consumer market, a side battle is being waged in the business market between Apple and Research In Motion.
Allstate Financial Names New COO
News  |  1/26/2011  | 
Allstate Financial names Anurag Chandra chief operating officer; responsibilities include asset/liability management and underwriting.
Amica Goes Live with Android, BlackBerry App
News  |  1/25/2011  | 
The carrier released an iPhone app in November.
Will Your Document Management System Soon Be Unsupported?
Commentary  |  1/25/2011  | 
Carriers whose legacy document management platforms will soon be unsupported face a decision to either migrate or convert.
AIG’s Benmosche Confirms Treatment Is On Schedule, Plans to Stay in CEO Role
News  |  1/25/2011  | 
The president and CEO's health is progressing on schedule.
Highmark Picks Zix for E-mail Encryption
News  |  1/25/2011  | 
The company cited end-user ease-of-use as a factor in its selection.
Esurance Puts RepairView on Mobile Site
News  |  1/25/2011  | 
The auto repair monitoring service was already available via mobile through Esurance's app.
Is Your Company Encouraging or Impeding Financial Literacy?
Commentary  |  1/24/2011  | 
The Center for Plain Language launches ClearMark Awards to honor great financial communications.
Zurich North America Launches Telematics Initiative
News  |  1/24/2011  | 
Zurich Fleet Intelligence combines telematics data with analytics to help the carrier's fleet insurance customers reduce costs, the company claims.
Amerind Picks Ravello for Core Systems
News  |  1/24/2011  | 
The provider of self-insurance programs for Native American communities will use the vendor's policy administration, claims and billing systems.
Striking Before/After Aerial Images of Queensland's Devastating Floods
Commentary  |  1/21/2011  | 
High quality aerial comparison photos show how the worst flooding since 1974 have put huge areas of state capital Brisbane under water.
Larry Page Takes Over as Google CEO
Commentary  |  1/20/2011  | 
Current CEO Eric Schmidt announced a new management structure, taking effect April 4.
Accurate Contact Data Improves the Bottom Line for Insurers
Commentary  |  1/20/2011  | 
Accurate contact data helps insurers provide a high level of customer service while maintaining lean operating costs.
ACORD Board Elects MEMIC's John Leonard as Chair, MetLife's Larry Blakeman as Vice-Chair
News  |  1/20/2011  | 
ACORD Board elects MEMIC's John Leonard as Chair, MetLife's Larry Blakeman as Vice-Chair; Zurich's Monique Hesseling to head ACORD Standards Committee; Spero Zacharias of Chubb will chair ACORD 2020 Advisory Committee.
Nationwide CTO Srinivas Koushik Resigns
News  |  1/20/2011  | 
Guru Vasudeva will become Nationwide's chief technology officer as of Feb. 1.
Pacific Life Enhances Workflow Systems To Support New Structure
News  |  1/20/2011  | 
Dawn Trautman, SVP of IT and strategic planning for the carrier, explains some of the technology improvements her team undertook to support new divisional sales organizations.
Selling Insurance in the Digital Age
Commentary  |  1/19/2011  | 
Selling insurance in the digital age: While most insurers recognize that consumer behavior is changing, they don't yet understand how to optimize their channel strategies to influence customers and their networks.
Solvency II: More of What You Need to Know Right Now (Part II)
Commentary  |  1/19/2011  | 
Solvency II will require accountability from the C-suite, and non-compliance could be dangerous — but there are benefits, SunGard's Petra Wildemann says.
State Farm Releases Inventory IPad App
News  |  1/19/2011  | 
MoveTools allows users to create an inventory of box contents when planning and executing a move.
Henderson Brothers Agency Selects Ascent Data for Backup Services
News  |  1/19/2011  | 
The agency will use Ascent DataGuard, a solution tying together remote backup and data security.
Nationwide Picks Guidewire ClaimCenter
News  |  1/19/2011  | 
The carrier will implement the claims processing program in its P&C business, beginning with commercial and auto lines.
PERMA Picks Benefit Express for Health Benefits Administration
News  |  1/18/2011  | 
The vendor's platform will administer benefits for health joint insurance funds.
Arkansas BCBS Selects Nexidia for Speech Analytics
News  |  1/18/2011  | 
The carrier will use Nexidia Enterprise Speech Intelligence to help it adjust its call center operations.
Solvency II: What You Need to Know Right Now (Part I)
Commentary  |  1/14/2011  | 
SunGard's Petra Wildemann discusses coming implementation milestones and the time, budgeting and planning required for compliance — particularly for carrier technology organizations.
Indiana Farmers Mutual Rolls Out Insuresoft for 10 Commercial Lines
News  |  1/14/2011  | 
The carrier plans on rolling out POS capabilities for its agents on Insuresoft later this year.
MajescoMastek Releases Enhanced STG Billing System
News  |  1/14/2011  | 
The new version includes a toolset that helps developers design, create and manage new content, the vendor says.
IBM Study Finds Midsize Insurers Focused on Customer Experience
Commentary  |  1/14/2011  | 
While IT is currently dealing with regulatory and security issues at carriers with 100 to 1,000 employees, one can expect their priorities to move to customer experience technologies throughout the year.
P&C Joint Industry Forum Attendees Expect Better 2011, But Outlook Somewhat Tepid
Commentary  |  1/13/2011  | 
Investments in agent channel could be the key to better growth among carriers.
Great American Extends Contract for CSC's Legal Solutions Suite
News  |  1/13/2011  | 
The carrier says the CSC suite has become a valuable tool that has helped simplify the billing process, analyze invoices and track performance.
StoneRiver Expands Executive Team
News  |  1/13/2011  | 
StoneRiver, Inc., hires Thomas Chesbrough as SVP of Business Enterprise Solutions, and Paul Skordilis as SVP, Sales and Marketing.
HP Will Develop Medicaid Information Exchange in Texas
News  |  1/13/2011  | 
The $30 million contract is for 52 months and includes development of web portals for both providers and patients.
With Proper Regulation, Microinsurance Presents a $40 Billion Opportunity Says Swiss Re
Commentary  |  1/12/2011  | 
The troubled Indian microcredit industry exposes some of the hazards of microfinance, but regulatory safeguards and responsible business practices can open up lucrative lines of business.
American Family Insurance Will Use NexJ Contact for Insurance
News  |  1/12/2011  | 
The CRM platform integrates lead and contact information from multiple systems.
WellMed Goes Live With ikaClaims and ikaMedicareGateway
News  |  1/12/2011  | 
The carrier reports that the system's scalability has helped it grow its business while keeping costs down.
FirstCare Health Plans Selects HealthEdge Software Suite
News  |  1/12/2011  | 
The HealthRules product suite includes components that handle claims, benefits administration, and business intelligence.
CNA Adds Two To Commercial Insurance Management
News  |  1/11/2011  | 
The company moved John Beckman into the role of chief underwriting officer from chief risk officer and added Pat O’Connor as SVP of its mono-line property unit.
iPipeline Acquires CRM Provider GaleForce Solutions
News  |  1/11/2011  | 
The vendor made the buy as part of a strategy to expand its international and financial services footprints.
Legal & General Picks Duck Creek for Underwriting, Billing
News  |  1/11/2011  | 
The London-based carrier will use Duck Creek for its general insurance business.
CareFirst BCBS Selects Benefitfocus E-Billing System
News  |  1/11/2011  | 
The implementation expands an existing relationship between the two companies.
Workers' Comp Insurers Embrace Self-Service Options for Payroll-Based Billing
News  |  1/10/2011  | 
The Hartford and Key Risk went live with new web-based platforms for commercial policyholders to send their payroll data for premium calculation at the end of 2010.
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