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News & Commentary
Content posted in February 2011
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Women Face Higher Auto Insurance Rates from EU Gender Equality Law
Commentary  |  2/28/2011  | 
If the European Court of Justice accepts an E.U. Advocate General's advice tomorrow when it rules, E.U. insurers will no longer be able to charge gender-based different prices on a range of products including car insurance, private medical insurance, pension schemes and annuities.
The Co-operators Deploy Guidewire Underwriting, Policy and Billing Systems
News  |  2/28/2011  | 
The Canadian carrier is working on lining up all its P&C businesses on the same systems.
Allianz Life CIO Tom Bauer Resigns
News  |  2/28/2011  | 
Allianz Life has initiated a search to find a replacement and will consider candidates from within Allianz Life, from the Allianz SE organization globally, and externally.
General Re Life Names VP of Risk Management
News  |  2/28/2011  | 
The exec has also held positions at Unum.
Insurers Embed Analytics in the Claims Process
News  |  2/28/2011  | 
Carriers are going beyond point solutions to implement a holistic, factory-like approach aimed at building analytics into the technology platform and embedding decision support across the claims life cycle.
Former Hartford CEO Ayer Joins XL Board
News  |  2/25/2011  | 
Ramani Ayer retired from The Hartford in August 2009.
New Zealand Quake Heralds Increasing CAT Losses
News  |  2/25/2011  | 
To deal with mounting catastrophe losses, insurers and reinsurers need to improve CAT models, leverage claims processing and CAT management technologies globally and more judiciously diversify their books of business.
Accommodating the Future: Securing Widescale Adoption of E-Bill and E-Pay
Commentary  |  2/24/2011  | 
More consumers want to view and pay their insurance bills online, and insurers making the necessary technology investments now will be best prepared to realize quickly cost efficiencies and customer retention.
Insurers Leveraging Social Media to Improve Customer Acquisition and Retention
News  |  2/24/2011  | 
Insurance carriers are applying increasingly sophisticated analytics tools to the data they gather from social media initiatives in order to increase customer engagement and improve acquisition and retention.
Health Insurance Automation Service Provider Connecture Acquires Peer Insurix
News  |  2/24/2011  | 
The former will expand its broker platform with technology from the latter.
Aetna Names New CTO
News  |  2/23/2011  | 
Richard Leonard is promoted to the position from head of systems architecture and the company's M&A IT services team.
The Standard Launches Blog for HR Managers
News  |  2/23/2011  | 
The carrier's Workplace Possibilities program aims to improve conditions for employees with difficulties.
Lincoln Financial Group Names VP, Digital Strategy and User Experience
News  |  2/23/2011  | 
Lincoln Financial Group names Anand Rao VP, Digital Strategy and User Experience.
Q&A: Hastings Mutual CIO Paul Ayoub Discusses Recent Analytics and Cloud Projects
News  |  2/23/2011  | 
Ayoub took over as VP and CIO of multiline P&C carrier Hastings Mutual this past June after a stint as CIO of Employers Holdings.
Nationwide's Catalyst Program Consolidates Commercial Business and IT
News  |  2/22/2011  | 
Through a five-year endeavor, Nationwide consolidated its Allied, Nationwide Insurance and Nationwide Agribusiness commercial lines onto a single business model, product portfolio and processing system.
Lincoln Benefit Life Launches iPipeline iGo e-App
News  |  2/22/2011  | 
The Allstate subsidiary will use iGO e-App to reduce errors and speed application processing for selected universal life, term, and indexed universal life products.
Life Carrier Aioi Nissay Dowa Uses LexisNexis to Enter Personal Lines Market
News  |  2/22/2011  | 
The company used LexisNexis for some of its commercial lines.
PHLY Upgrades Web Site for Disabled
News  |  2/22/2011  | 
While not required by law, the Company made changes to consistent with federal guidelines under Section 508, which requires federal agencies to make their information technology fully accessible to persons with disabilities.
SCIOinspire Releases Benefit Design Decision Support Solution
News  |  2/18/2011  | 
The Value Based Benefit Design decision support application is a flexible modeling solution that allows health plans to develop products and plan designs while identifying additional services to engage members more effectively, according to the vendor.
Sun Life Claims First App for RIM PlayBook
Commentary  |  2/18/2011  | 
The life carrier says that its group pension plan enrollment app was the first created for the tablet computer.
Ernst & Young Names Dave Hollander to Lead Insurance Advisory Practice
News  |  2/17/2011  | 
The former Unirisx CEO and Accenture insurance practice founder will lead Ernst & Young's Insurance Advisory Practice.
MetLife Enhances Absence Management Tool
News  |  2/17/2011  | 
The carrier also now offers tools to help ease formerly disabled employees back to work.
Amica's Mobile Strategy Formed With Input From Across the Enterprise
News  |  2/16/2011  | 
When preparing to release its app across three platforms, the Rhode Island-based P&C carrier worked collaboratively to ensure the best customer experience.
HHS Awards Seven States Health Insurance Exchange Development Grants
News  |  2/16/2011  | 
The "Early Innovator" grants are meant to help states design and implement infrastructure for healthcare-reform mandated exchanges.
Chartis Launches Broker Underwriting Site
News  |  2/16/2011  | 
MyChartis provides access to the carriers' online commercial insurance underwriting applications and services, as well as customized reports with account-specific information, the company says.
IBM's Watson : Today Jeopardy, Tomorrow Insurance Applications
Commentary  |  2/15/2011  | 
IBM exec Jamie Bisker predicts that tools based on IBM's Watson sophisticated question answering system will be sold and implemented within five years.
Chartis' Lean, Multidisciplinary Analytics Team Delivers Big Results
News  |  2/15/2011  | 
The right people, the right tools and a profit-focused mission have enabled Chartis' seven-person advanced analytics team to deliver more than $750 million in benefits.
Genworth Partners with Mayo Clinic for Online Health Program
News  |  2/15/2011  | 
The carrier's goal is to spur better health habits among its long-term care insurance customers.
State Auto to Implement HP Exstream
News  |  2/15/2011  | 
The carrier hopes to realize consistent branding, fast production time, ease of use and legal compliance from the new system.
4 Drivers Behind the Increasing Popularity of Alternative IT Delivery Models
News  |  2/14/2011  | 
Under pressure to deliver more with less in a strained economy, insurance CIOs are exploring policy administration solutions that run outside a company's technology infrastructure, including cloud-based offerings and hybrids.
Q&A with Jon Siglar, VP and Chief Sales and Field Services Officer, PacificComp
News  |  2/14/2011  | 
Siglar discusses how a modern underwriting system and agent portal are improving the insurer's policy administration.
CEM Turns to Cloud-Based Policy Admin System
News  |  2/14/2011  | 
Having outgrown spreadsheets, CEM Insurance turns to a cloud-based, all-inclusive policy admin suite from ISCS.
With Legacy Policy Admin Systems Reaching the End of Their Lives, Carriers Look to Get More Agile
News  |  2/14/2011  | 
Having reached the limits of what they can squeeze out of their legacy systems, P&C carriers are looking to take advantage of a recovering economy by replacing their policy administration platforms with more flexible, configurable technology.
Main Street America's Ron James Talks Modern Policy Administration Technology
News  |  2/14/2011  | 
Main Street America Group's Ron James discusses the benefits of modern policy administration applications for the industry and how the carrier has leveraged new technology to modernize its commercial and personal lines business.
SEG Acquisition Elevates MajescoMastek as Policy Adminstration System Provider
News  |  2/14/2011  | 
SEG's life insurance policy admin solution is likely to benefit following the vendor's acquisition by MajescoMastek, which should boost carriers' confidence in the technology.
CIO Insight from Celent's CIO Roundtable
Commentary  |  2/14/2011  | 
At the event, three carrier executives shared their thoughts on the current business environment, sourcing and social media.
Alan Colberg Joins Assurant as EVP Marketing and Business Development
News  |  2/14/2011  | 
Colberg will spearhead the exchange of business development and operational expertise among the Assurant businesses, and also identify and develop new business platforms or capabilities.
BCBSAZ Hires Matthew Wandoloski as VP, Strategy and Informatics
News  |  2/14/2011  | 
Wandoloski will guide strategy and work with Blue Cross Blue Shield of Arizona's internal informatics team to utilize data as a strategic asset.
Mutual of Omaha Implements ETran ePayment
News  |  2/14/2011  | 
The carrier sought a compliant vendor solution to support its credit card processing of policyholder premium payments via credit card.
Celent CIO Survey Shows Focus Shifting to Growth
News  |  2/11/2011  | 
The consultancy has identified a "new normal" business environment, but finds within that carriers looking for opportunities to add to the bottom line.
AXA Equitable Video Notes Low Levels of Trust for Financial Institutions
Commentary  |  2/11/2011  | 
Trust must be earned, AXA's piece insists, but insurers also need to do a better job of telling their side of the claims story.
Humana Military Launches Mobile Web Site
News  |  2/10/2011  | 
The new site makes popular features of the company's traditional web site available to its users through iPhone, Android, Blackberry devices and tablet operating systems.
Aetna's Michael Mathias Focused On Expanding the Business
News  |  2/9/2011  | 
The newly minted CIO (former CTO) is working on health IT and customer experience initiatives to help grow the health carrier.
Oracle's Hurd Talks Emerging Markets, Enterprise Mobile At Financial Services Event
Commentary  |  2/9/2011  | 
The president of the technology company stressed the importance of globalization to financial companies' growth.
Allstate Financial Exits Banking Business With Discover Deal
News  |  2/9/2011  | 
The company will refocus on insurance products following the sale of its deposits.
Austin Mutual's Agent Portal Helps Get New Product to Market Fast
News  |  2/8/2011  | 
When bringing a revamped commercial product to market, the carrier was able to lean on its robust, proprietary Austin Rating Tool.
BCBS Arizona Promotes Actuary to Analytics Post
News  |  2/8/2011  | 
Jeff Stelnik will continue to serve as chief actuary while leading analytics strategies at the health carrier.
Dodd-Frank Title V Overview
News  |  2/7/2011  | 
Insurance & Technology breaks down the industry implications of Title V of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
The Dodd-Frank Effect
News  |  2/7/2011  | 
The financial crisis and resulting regulatory reform have resurrected efforts to introduce federal oversight of the U.S. insurance industry.
Utica National Selects edge IPK edgeConnect
News  |  2/7/2011  | 
The Utica, N.Y.-based P&C insurer initially will use the edge IPK user experience solution for its distribution channels and later employ the solution for other customized user interfaces.
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