Content tagged with Management Strategies posted in November 2014
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Building a Marketing Enablement Platform for Insurance
Insurers struggle with how to optimize their media spending across the lifecycle, as well as across the myriad interaction points used by the now-empowered consumer.
Chief Customer Officer Joins Prudential Team
The new role was created to enhance the customer experience across Prudential�s US businesses.
Insurance Innovation: Changing With the Times
Price flexibility, telematics, and micro-segmentation are among the trends influencing business transformation in the insurance industry.
First American Names Corporate Data Strategy Leader
The real estate-related insurance provider has appointed Dianna Serio as executive vice president of enterprise data strategy.
Social Media in Finance: Process Is Key
Traditionally impulsive social media campaigns can seem riddled with risk. Insurers should adopt a process-driven approach.
It�s Time to Put Data Mastery in the Driver�s Seat
Insurers understand the business value of data, but most have yet to understand how to derive maximum value from an enterprise data mastery program.
ACE App Mitigates Environmental Risk
Its mobile and Web-based platform connects and supports policyholders facing environmental emergencies.
John Hancock Rolls Out �Genius Bar�-Style IT Help Desk
Many Manulife divisions are taking the walk-in approach to IT support, according to VP of end-user services Jacques Ouimet.
Envisioning the Next-Gen Insurer: SMA
The industries, trends, and technologies that influence insurers today are poised to change over the next few years.
Yes, Insurers Are Innovative
At the Insurance & Technology Summit, insurers shared real-world examples of innovation and adaptation in an increasingly digital world.
Elite 8 2013: Where Are They Now?
Data management and customer experience initiatives are high on last years' Elite 8 executives' priority lists.
Main Street America Promotes VP, CIO
Amy Frederick will work to sustain profitable growth and ensure the right tech tools are available to internal users.
Security First's Werner Kruck: A Social Pioneer
The Florida homeowners' insurance company COO proves that a tough market doesn�t mean you can�t innovate.
The Principal's Doug Fick: A Customer Advocate
The life insurance carrier's CIO focuses on customer and agent experience in all initiatives.
Leading Integration, Inspiring Innovation
After his firm was acquired by Nationwide, Arne Herenstein of Harleysville Insurance ensured a seamless assimilation of both systems and staff.
The Power Of Collaboration
Ohio Mutual�s Todd Albert believes in a strong relationship between business and IT to develop software and services that benefit the entire business.
How West Bend�s Tracey Berg Translates Vision into Results
At West Bend Mutual Insurance, SVP and CIO Tracey Berg not only runs an effective IT organization � she�s also responsible for corporate strategic planning.
Making The Commercial Personal
Analytics investment and implementation separates the most effective companies from the laggards, says Zurich North America's Tom Peach.
An Agile Path To Success
From the US Navy to Ford, senior VP and CIO Susan Courtney has taken lessons from her unique career path to transform IT, culture, and collaboration at Nebraska Blue.
The Once & Future Insurance IT Leader
Insurance & Technology�s 2014 Elite 8 CIOs have what it takes to lead in a changing and challenging business environment.
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