Transition of Alternative Sourcing Strategies: Making The Move to Value
A case could be made that transition is ultimately the most important step in alternative sourcing. After all, even the strongest business case will fail if the transition breaks down. Successful transitions are enabled by a strong strategic concept and comprehensive plan, and extend through effective monitoring of ongoing operations
Fidel Castro Applauds US Healthcare Reform
Castro calls reform a "miracle" and a victory over "lobbyists and political mercenaries," in qualified praise of President Obama, whom he calls a "fanatical believer in the imperialist capitalist system."
New Mexico Chooses Valen's UnderRight
New Mexico Mutual will use the solution to enhance its already dominant position in the New Mexico workers' comp market through identification of opportunities and precise pricing of risk.
Thoughts on Distribution Management
Carriers have made significant progress in speed-to-market by implementing rules-based systems and tightening their product development capabilities. They have aggressively moved to create more tailored products marketable through more diverse channels. However, their engagement with those channels is remains challenged by the limitations of their existing distribution systems.
DST Health Solutions Debuts Enhanced ACG System
ACG Version 9.0 builds on the success of previous releases by identifying members with chronic conditions that are at risk for low adherence to prescription regimens, poor coordination of care among primary care providers and specialists or acute hospitalization needs.
House Vote Addresses Health Insurers' Abuses, Answers Americans' Prayers
I begin to wonder how my contacts in the health insurance industry sleep at night. Possibly their excesses and abuses leave them exhausted at the end of the day. Fortunately, whether we know what's good for us or not, the President and Congress have found a way to put an end to the tyranny of health insurers. Some things turn out to be easier than they seem.
Don Desiderato Joins Novarica
Former Prudential and ING divisional CIO has focused on transformational initiatives within the life/annuity industry throughout his 25-year career.
Integrating a Customer Value Currency across the Enterprise
Insurance carriers spend billions each year to acquire customers and increase customer loyalty. Yet most initiatives fail to deliver the expected results for the simple reason that no direct, measurable connection can be made between each initiative and the resulting consumer behavior.
Jackson National Life Selects Thunderhead NOW
The life, annuities and institutional products insurer will use the Thunderhead platform to streamline the production and delivery of its policy documentation, correspondence and other personalized content.
The Hartford Prices Share Offerings
The Hartford plans to use the net proceeds of the offerings, together with proceeds from a planned debt offering and available funds to repurchase in full the $3.4 billion of The Hartford's preferred shares issued to the U.S. Treasury Department under Treasury's Capital Purchase Program.
Creating a Customer Value Currency
An insurance company could develop its customer value currency definition using easily predictable dimensions, such as average premium for a single product and retention rates. To enhance the effectiveness of the customer currency metric, other factors, such as loss and multi-product premiums, can be added later.
PayFlex Releases New HSA
PayFlex's new custodian-agnostic product enhances flexibility and control for employers and insurers, while extending its HSA offering to any financial institution, the vendor claims
Verex Implements edge IPK edgeConnect
The edge IPK product underpins a solution designed to enable Verex to offer a range of branded insurance products directly to automobile manufacturers, dealers and their customers.
Pegasystems Will Acquire Chordiant Software
Under the terms of the agreement, Pegasystems will make a cash tender offer of $5.00 per share for all outstanding shares of Chordiant common stock for a total purchase price of up to approximately $161.5 million.
Northwestern Mutual's CIO: IT as a Business Asset
In discussions of the contribution of IT to the insurance enterprise, it's hard not to speak in terms of IT as separate from "the business." IT is an enabler of business process after all, no matter how pervasive and strategic its role has become. Nevertheless, CIOs often insist that IT is part of the business, even as it supports it, and certainly not without reason. Tim Schaefer<
Narragansett Bay Launches New Homeowner Web Site, Agent Portal
The enhancements fall within the company's APEX project, an agent-focused series of technical initiatives to be completed in 2001 that will allow the company to fulfill new customer needs and provide what the carrier describes as outstanding service to its policies with advanced straight-through processing to its independent agents.
Carriers Must Put Profitability Before Growth
Companies that effectively leverage analytics to refine their ability to segment risk, have a window into the profitability of customer segments. Those who lag behind in analytic capabilities are flying blind in this respect. And not only are they less able to gauge profitability, they are more likely to be stuck with the worst risks relative to their competitors.
Guidewire Releases Guidewire BillingCenter 3.0
Guidewire describes its approach to the billing product as shifting from a traditional view of billing as a back-office function to a "front and center" concept that offers increased flexibility to customers.